Privacy Policy

Last updated: August 15, 2026

At Aurewall, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we use it, and the choices available to you when you visit aurewall.com, place an order, or contact us.

Aurewall is powered by Shopify, which helps us operate our online store and provide our services.

Information We Collect

Depending on how you interact with Aurewall, we may collect:

• Your name, email address, phone number, billing address, and shipping address

• Payment and transaction information

• Products you view, purchase, return, or add to your cart

• Account details and shopping preferences

• Messages, reviews, and customer service requests you send us

• Device, browser, IP address, and website usage information

• Information collected through cookies and similar technologies

Payment card information is processed securely by our payment providers. Aurewall does not directly store your complete card details.

How We Use Your Information

We use your information to:

• Process payments and fulfill orders

• Arrange shipping and handle returns or refunds

• Provide customer support

• Manage your account and shopping preferences

• Improve our website, products, and customer experience

• Prevent fraud and protect our store and customers

• Send order updates and service-related messages

• Send promotional emails or personalized advertising when permitted

• Comply with legal and regulatory requirements

You can unsubscribe from promotional emails at any time by selecting the unsubscribe link in the email. You may still receive essential messages about your account or orders.

Cookies and Online Advertising

We use cookies and similar technologies to keep our website working properly, remember your preferences, understand how visitors use our store, and improve advertising.

Depending on where you live, you may be able to manage cookies through our cookie banner or opt out of certain targeted advertising and data-sharing activities through our Data Sharing Opt-Out page.

You can also adjust cookie settings through your browser. Disabling certain cookies may affect how some website features work.

How We Share Information

We only share personal information when it is needed to operate our business, provide our services, or meet legal requirements.

This may include sharing information with:

• Shopify, which hosts and supports our online store

• Payment processors

• Shipping and fulfillment providers

• Customer support, analytics, marketing, and technology providers

• Professional advisers and government authorities when legally required

• A buyer or successor in connection with a merger, sale, or business transfer

These providers may only use your information to perform services for us or as otherwise permitted by law.

We may also share information when you ask us to do so, such as when shipping an order or using a third-party login or social media feature.

Shopify

Our store is hosted by Shopify. Shopify collects and processes certain personal information when you visit our store, create an account, or make a purchase.

Your information may be processed by Shopify and its service providers in countries outside your place of residence. To learn more, please review the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.

How We Protect Your Information

We use reasonable administrative and technical safeguards to protect your information. However, no website, payment system, or online transmission method can be guaranteed to be completely secure.

Please avoid sending sensitive payment or account information through unsecured communication channels.

How Long We Keep Information

We keep personal information only for as long as reasonably necessary to:

• Complete transactions and provide our services

• Maintain required business and tax records

• Resolve disputes

• Prevent fraud

• Comply with legal obligations

The retention period may vary depending on the type of information and applicable law.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information

• Ask us to correct inaccurate information

• Request deletion of your information

• Receive a copy of certain information

• Withdraw consent where processing is based on consent

• Opt out of targeted advertising or certain data sharing

• Appeal a decision relating to a privacy request

You can submit a request by emailing hi@aurewall.com.

We may need to verify your identity before completing your request. We will not discriminate against you for exercising your privacy rights.

Children’s Privacy

Aurewall is not intended for children under 16, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can review and delete it when appropriate.

Third-Party Links

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies.

Aurewall is not responsible for the privacy, security, or content of third-party websites.

International Data Transfers

Your information may be stored or processed outside the country where you live.

When required, we use recognized legal safeguards for international data transfers, such as approved contractual protections.

Changes to This Policy

We may update this Privacy Policy when our services, business practices, or legal obligations change.

The latest version will always be posted on this page with the updated revision date.

Contact Us

If you have questions about this Privacy Policy, how we use your information, or your privacy rights, please contact us:

Email: hi@aurewall.com

We will review your request and respond as soon as reasonably possible.